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Quality and Sustainability: An Introduction

Organizations large and small that have gained success in the past and want to thrive in the future are being challenged to find – and capitalize upon – opportunities to meet their own strategic goals...

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Acknowledging Excellence – Pal’s Sudden Service

In 2001, Pal’s Sudden Service was the first restaurant company of any size to earn the Baldrige National Quality Award, and was the first in Tennessee to be twice awarded the Tennessee Quality...

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Happy 25th to the Malcolm Baldrige National Quality Award!!

“The Baldrige Award Program is still one of the best in the entire maelstrom of awards.  There’s the Nobel Prize, the Oscars, and all that, but the Baldrige Aware is right up there! It’s inspiring....

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Does Your Organization Have Good Perspective?

The Baldrige criteria provide a systems perspective for managing your organization and its key processes to achieve results – and to strive for performance excellence. The seven categories, the core...

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At Baldrige.com, We’re More Than Just a Pretty Face

Did you know that Baldrige.com is more than just a resource library? Not only do we love to write about the Baldrige Award and all those who endeavor for quality, but we also offer assessments,...

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Begin at the Beginning: The Organizational Profile

Whether you’re ready to write your application for the Baldrige Award, or you’re just dabbling in the criteria, creating an organizational profile of your company is the place to begin. It’s like a...

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Baldrige Fits In Everywhere!

A recent FastCompany article entitled “How the Most Successful Brands Take a Peek into the Future” wound itself around a handful of facets that a successful futures-insights company should embrace. The...

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